Your clinic’s front desk. Always ready.

Answer incoming calls with a consistent, natural receptionist experience — in the languages your patients actually speak.

Zynva Voice picks up on the first ring with a calm, professional greeting, then handles the conversation in a way patients recognise as a real receptionist, not a robot.

• Answers incoming calls with a consistent clinic greeting
• Voice is configured per clinic — greeting, hours, services and tone
• Supports the languages you enable; other languages are routed to your team
• Hands off to a staff member whenever the caller asks or the request needs one

Capture appointment requests, answer scheduling questions, and connect with your existing booking system where supported.

Every call ends with a clear, structured request your team can act on — the service, the preferred time, and the contact details the caller chose to share.

• Captures the requested treatment, practitioner and preferred timing
• Answers day-to-day scheduling questions from your clinic configuration
• Checks live availability through your Zynva calendar where connected
• Creates a labelled request for your team when a slot needs confirming

Respond to the questions your front desk answers every day — using clinic-configured information you control.

Set the approved answers once. Zynva Voice draws only on that content, so what a patient hears always matches what your clinic has approved.

• Covers clinic hours, location, parking and directions
• Explains services, treatment sequences and preparation instructions
• Answers only from information you configure — no open-web guessing
• Never diagnoses conditions, prescribes treatment, or gives clinical advice

Capture caller details, intent and next actions — automatically, and only where the caller has shared them.

Every call produces a structured summary in your Zynva workspace so nothing depends on someone remembering to write it down afterwards.

• Logs caller intent, requested services and stated preferences
• Stores contact details the caller gives, and nothing more
• Flags enquiries that need a human response as a follow-up task
• Writes a plain-language call summary your team can scan in seconds